Shannan is by far the most knowledgeable and friendly physiotherapist I have come across. I had a bad fracture in both tibia and fibula down near my ankle requiring surgery, plates and screws. Being a mum with young kids I was devastated with the thought of the long term implications this would have on my mobility. The speed of my recovery and range of movement I have in my ankle now have everything to do with the physiotherapy I received from Shannan during my recovery. She then gave me a plan and exercises to continue to do at home, which I still do now. I would highly recommend Shannan Ballin to everyone.